There is a right way and a wrong way to cleanup an accidental spill on your carpet. What you should NOT do is just as important as what you should do.
Remove any spilled solid material with a rounded spoon. Blot up as much of the spill as you can. Don’t scrub, scrubbing will only work the spill deeper into the fiber, and may leave a wear mark. Use a white paper towel or white cotton towel to blot. Fold the towel and press it into the spill. Rotate the towel often so a clean surface is always against the carpet. Continue to blot until no more of the spill transfers to the towel.
Cover the blotted area with a fresh white towel. Weight the towel with something that will not transfer color to the carpet or towel. Leave this in place for an hour to remove any remaining spill. Should the carpet remain stained by the spill go to step three.
Spotting the remaining stain in your carpet requires care and patience. You cannot apply most household cleaners to the stain without further damaging the carpet. Many common cleaners contain dyes that will discolor the carpet, or chemicals that will permanently set the stain.
If you run out of our spot cleaner, mix a 1/4 teaspoonful of mild detergent in a liter of lukewarm water. To test the safety of the solution apply several drops to an inconspicuous area and rub gently with a clean white towel. Do not use if any carpet color transfers to the towel, or if the carpet’s color changes.
Apply a small amount of solution to the stain and work from the outer edge of the stain to the center. Continue this process (step:1) until the stain is gone or no more color transfers to the white towel. The final step is to gently rinse the area with clear water, then absorb all the remaining moisture with absorbent towels (step:2).
Should a stain persist, contact us for assistance. We may be able to offer further advice by phone, or if necessary, we’ll dispatch a technician with a complete spotting kit to remove the stain. You may also wish to download the spotting chart for future use. It’s located on our website.